Storage Unit FAQs

Answers to the Most Common Storage Unit Questions


Do you provide a lock?

Yes, each storage unit comes with a brand new high quality and high security disk lock.  You are welcome to use your own lock if you choose, but we do recommend a disk lock for the enhanced security they offer.  In addition, some of our premium units have an electronic keypad lock.


What are the access hours?

Gate hours are 6:00 AM - 9:00 PM every day of the year.


How long is the lease agreement?

All rental agreements are month-to-month, no long term commitment is required. In addition, if you lease a storage unit in the middle of the month, we prorate that month’s rent.   You only pay for the portion of the month you’re renting from us.


What types of security measures do you use to protect my stuff?

At Olympic Self Storage, our number one priority is keeping your valuables secure. We have invested heavily in high-tech security measures including 24-hour digital video recording with tons of high-definition and 4K cameras in the area, keypad gate access, perimeter fencing with barbed wire and well-lit driveways and grounds, after hours alarms and flood lights. 


Do you provide pest control at your facility?

Yes. Our facility is treated monthly to ensure a pest-free environment.  Per the lease agreement please do not store any food / edible items.


Does your facility have interior hallways with elevators?

No, our facility has drive up access to every unit.  You can drive right to your unit, park in front and unload right into it.  Other facilities may have elevators or hallways requiring storage carts and moving your items a long way.  We believe drive up units are the most convenient for our customers.  


What size storage units do you offer?

We offer a very wide range of size options to meet your storage unit needs. These include sizes as small as 5 x 10 units and giant storage units as big as 10 x 40 storage units. We have units with extra large doors and high ceilings.  These are great for storing jet-skis, boats, etc.  Please contact us if you have questions.


Can I store a car in a storage unit? What size should I choose?

We offer car, truck and boat storage options. We have enclosed storage units (with roll-up doors), or outdoor parking. The size of the storage unit you’ll want is determined by the length and width of the vehicle and whether you plan on using the space to store additional items. In general, we recommend you choose a storage unit with a minimum depth of 20 feet.  All of our units are 10 feet wide, giving you room to open the doors. To find the specific dimensions of your vehicle, we recommend searching online or consulting your owners manual.


What is the difference between heated and climate-controlled storage?

Heated storage is called that since the storage unit provides heat to maintain a minimum temperature during the winter months. This is usually about 50 degrees.  During the summer months, the unit’s temperature is not regulated. Climate-controlled storage means that the units are kept within a specific temperature range year-round. You may want climate control if you are storing items that are extremely sensitive to temperature variation.


What is Indoor Storage vs. Drive-Up Storage?

Indoor storage refers to storage units that are located within the facility and are accessed via interior hallways. Drive-up units are accessed outdoors via our facility’s driveways. Our facility has drive up access to every unit.  You can drive right to your unit, park in front and unload right into it.  Other facilities may have elevators or hallways requiring storage carts and moving your items a long way.  We believe drive up units are the most convenient for our customers.  These are the only units we offer due to the greater convenience of easy loading and unloading.


Do I have to come in to rent or can I rent online or via phone?

You can rent a storage unit directly from our website.    Click on “Rent Now” next to the unit size that meets your needs. Complete your rental info and make a payment.  Electronically sign your lease agreement on any device, and move-in during access hours (6am - 9pm).  You will receive a text with your gate code and assigned unit number.


You can also rent via phone (360)637-6105. You pay the first month’s rent with a credit card and we’ll email and text you lease agreement for electronic signature. 


Do you offer automatic payment options? What types of payment do you accept?

Our default option is recurring billing, which automatically charges whichever payment method you have on file each month. This gives you one less thing to think about and avoids getting late fees.  You can also pay online using our convenient online payment system. We accept ACH and most major credit/debit cards.


What should I do if I forget my access code?

We can help you with that. You can give us a call at (360)637-6105 or email us at info@olympicstorage.net.


Can I change my reservation or rental if I make a mistake?

Absolutely! If you’ve decided you need a larger or smaller size just email or reply to our text messages, our team will be happy to help you switch to a larger or smaller size. 


Do I need insurance for my storage unit?

Many storage companies require that you have insurance or force you to buy theirs.  While we strongly recommend that you have insurance (our policy does NOT cover your items) we don’t force you to purchase it.  We do recommend that you check with your own homeowners or renters insurance to see if they cover storage unit rentals. 


Where is your facility?  

We are located just outside of Aberdeen.  At 5003 Olympic HWY, Aberdeen WA.  We are located in Central Park, just a few minutes West of Montesano.  We are inland enough to avoid the flooding risk and some of the moist ocean air in downtown Aberdeen and Hoquiam.  

 

What items am I not allowed to store?

Perishables including any food/edible items, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, liquids, car/truck tires.


What type of units do you offer?

We offer all drive-up units in a variety of sizes.  All of our units are non-heated. 


More Questions?

If you have additional questions we are happy to help. You can email us at info@olympicstorage.net


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